Terms & Conditions

Accepting these terms and how they change

These terms are the agreement between you and Amon Casino for the use of this website, your account and the games on it. By registering an account, depositing funds or placing a stake, you confirm that you have read these terms and agree to be bound by them.

The following also form part of the agreement and should be read alongside these terms:

• Our privacy policy and cookie policy.
• The rules of each individual game, shown in the game window.
• The terms attached to any bonus or promotion you take part in.
• Our safer gambling information.
• The payment information set out in the cashier.

We may change these terms from time to time, for example to reflect changes in the law, in the way our games and payment options work, or in our own procedures. Where a change materially affects your rights, we give you notice by e-mail or by a notice on the site before it takes effect.

If you keep using your account after a change takes effect, you accept the updated terms. If you do not accept them, please stop using the site and ask us to close your account. Any remaining balance is returned to you once the usual checks are complete.

Who can hold an account, and your duties as account holder

You may open and use an account with us only if all of the following apply:

• You are 18 or over. Gambling by anyone under 18 is an offence.
• You have the legal capacity to enter into this agreement and are acting for yourself, not for anyone else.
• You are resident in the United Kingdom and are using the site from a place where online gambling is lawful.
• You hold one account only. Any further account in the same name is a duplicate.
• The details you give us are accurate and complete, and you keep them up to date.
• You use payment methods held in your own name.
• You are not currently barred from gambling by a self-exclusion, a national scheme or any other restriction.

Where we find that one person holds more than one account, we may close the duplicates, void any bonus or winnings gained through them and return the remaining deposits.

Keeping your login details safe

Your username, password and any security details are personal to you. Keep them private, do not let anyone else use your account, and sign out when you have finished playing. You are responsible for activity carried out with your login details. If you think someone else knows them, change your password and tell us straight away so that we can protect the account.

Verification of your identity, age and address

We hold a gaming licence for the services offered on this site and are required to confirm who our customers are. Verification protects your account and helps keep gambling fair and free of crime.

We may ask for documents when you register, before a withdrawal, or at any later point. We usually ask for:

• Proof of identity, such as a photo identity document.
• Proof of age, where your date of birth needs confirming.
• Proof of address, such as a recent utility bill or bank statement.
• Proof that a payment method belongs to you.
• Information about the source of your funds, where we are required to ask for it.

Checks are completed before your first withdrawal is paid, and we may limit deposits, play or withdrawals until they are finished. We ask only for what we need, handle documents securely and keep them in line with our privacy policy.

Source-of-funds checks are risk based. Where they apply, we tell you what we need and why, and the account may be paused until we receive it. A payment cannot be completed while required information is outstanding.

Deposits, withdrawals and bonus funds

Deposits

• You may deposit only with a payment method held in your own name, chosen from those shown in the cashier.
• Minimum and maximum amounts, and any fees, are the ones shown in the cashier when you make the payment.
• Your account is for gambling on this site. It is not a bank account and must not be used to store or move money.
• We do not lend money or offer credit for gambling.

Withdrawals

• We return funds to the method you deposited with wherever that is possible. Where it is not, we use another method in your own name.
• Processing times and withdrawal limits are the ones displayed in the cashier and in your account.
• A withdrawal may be held while verification or a required check is outstanding, or where we are looking into activity on the account.
• Bonus funds and any winnings still subject to a wagering requirement cannot be withdrawn until that requirement is met.

Bonuses and promotions

Each offer carries its own terms, which apply in addition to these terms. Please read them before you opt in, as they set out:

• The wagering requirement and how much of each stake counts towards it.
• The maximum stake allowed while bonus funds are in play.
• How long the bonus lasts before it expires.
• Which games are eligible, and any cap on winnings from the offer.
• How many times you may claim it, which is normally once per person.

Promotions are for players using the site in the ordinary way. Where we see low-risk or hedged betting placed only to clear a wagering requirement, stakes above the stated maximum, or accounts acting together, we may remove the bonus and any winnings from it and withhold further offers.

Safer gambling, and closing or suspending an account

This site is for adults only. The following tools are available in your account at any time:

• Deposit limits, set by day, week or month.
• Loss and stake limits, where offered on your account.
• Reality checks that remind you how long you have been playing.
• A time-out for a short break.
• Self-exclusion for a longer fixed period.

A reduced limit applies promptly; an increase takes effect only after the cooling-off period shown in your account. Free, confidential support is available from GambleAware, GamCare and the National Gambling Helpline, and GamStop lets you block yourself from gambling with participating online operators in one step.

Closing your account at your request

You can ask us to close your account at any time through live chat or by e-mailing support@casinoamon.co.uk. Any balance left on the account is returned once verification is complete. A time-out or self-exclusion cannot be lifted before the period you chose has ended.

When we may suspend or close an account

• You have breached these terms or the terms of an offer.
• Verification is not completed, or the documents provided cannot be relied on.
• We suspect fraud, collusion, prohibited software or a problem with a payment.
• The account has been inactive for a long period, in which case we try to return any remaining balance to you.
• We are required to act by law or by the conditions of our licence.

Where we suspend an account we tell you, unless the law prevents us from doing so. Funds that are properly yours remain yours and are paid out once the matter is settled.

Complaints, liability and governing law

Raising a complaint with us

If something has gone wrong, contact us first through live chat or at support@casinoamon.co.uk. Please give the name on the account, the date and time, and a clear description of what happened, including any game or transaction reference. We acknowledge complaints, look into them and answer within a reasonable time, keeping you informed if we need longer.

If our final answer does not settle the matter, you may take the complaint to the independent dispute resolution service we use. We tell you how to contact it in that final answer. The service is free to you and using it does not affect your legal rights.

Our liability

• We take reasonable care to keep the site and games available and working correctly, but we cannot promise uninterrupted access.
• We are not responsible for your internet connection, your device, or losses caused by them.
• We are not responsible for the gambling decisions you make or the money you choose to stake.
• Nothing in these terms limits liability that cannot be limited by law.

If a game is interrupted or does not work as intended, the affected plays are void and the stakes are returned. Where the outcome of a game or transaction is in question, the records held on our systems are the deciding record.

Governing law

These terms, and any dispute arising from them or from your account, are governed by the laws of England and Wales. Nothing here removes the rights you have as a consumer.